Shipping Information

For orders to be delivered within the UK we charge shipping according to Royal Mails pricing policy and the cost of packaging and are based on weight.

All orders are packaged and shipped the same working day if payment is completed by 2pm.

In the unlikely event that the product you order is out of stock, you will be contacted by a member of our team to provide you with three options:-

  • - if you would like an similar product that is available
  • - if you would like to wait for a back order or
  • - if you would like a full refund including shipping charges


All UK items are sent by either 1st Class Standard, Recorded Delivery to arrive within 2-5 working days, or Special Delivery which arrives the next working day after shipping by 1pm.

Wigs and other high value items are shipped by Special Delivery only, therefore you can expect your item to arrive by 1pm the next working day if you complete payment by 2pm.  If you would like delivery on a Saturday, then please choose the Saturday Delivery option as the Next Day Special Delivery can arrive on a Saturday, but it is nor guarenteed.

European Shipping

Dispatch times are the same as for UK orders, however European shipping where possible ships with Royal Mail's Airsure service or International Signed-For when Airsure is not available.  

Delivery time with Airsure or International Signed-For is estimated within 5 to 10 days.


International Shipping

We are happy to ship internationally.  All orders are shipped with Royal Mail's International Signed-For service.  Delivery is estimated within 5 to 10 days.

Please be aware that we do not pay for any import duty that can be charged by the shipping company with any International orders

Express International and European Shipping

If you want your items quickly, you can request they be shipped by DHL, FEDEX or UPS, the price is between £25-£30 for shipping depending on the destinaion.  Items will normally arrive within 2-4 days.  


































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