Shipping Information

For orders to be delivered within the UK we charge shipping according to Royal Mails pricing policy and the cost of packaging and are based on weight.

All orders are packaged daily at 23:00 ready to be shipped the following day.

In the unlikely event that the product you order is out of stock, you will be contacted by a member of our team to provide you with three options:-

• - if you would like an similar product that is available
• - if you would like to wait for a back order or
• - if you would like a full refund including shipping

All UK items are sent by either 1st Class Standard, Recorded Delivery or Special Delivery to arrive within 2-5 working days or Special Delivery which arrives the next working day after shipping.  Saturday delivery is also available, however the weekly cut-off day for a Saturday delivery is Thursday at 23:00.

European Shipping

Dispatch times are the same as for UK orders, however European shipping where possible ships with Royal Mail's Airsure service or International Signed-For when Airsure is not available.  Delivery time with Airsure is estimated within 5 to 10 days.

International Shipping

We are happy to ship internationally.  All orders are shipped with Royal Mail's International Signed-For service.  Delivery is estimated within 5 to 10 days.

Collections

Collections in person are welcome, please contact us to arrange a suitable collection time.